# How Threadly Sends Your Messages

Depending on your destination, Threadly might leverage your **Bot Token** or your **User Token** to deliver the message. Learn more about the breakdown below. 

<table data-full-width="true"><thead><tr><th width="120.99609375">Destination</th><th width="94.32421875" data-type="checkbox">Bot Token </th><th width="113.8359375" data-type="checkbox">User Token</th><th width="447.00390625">Reason</th></tr></thead><tbody><tr><td><p>Channels</p><p>(Without <a href="profiles">Profiles</a>)</p></td><td>true</td><td>true</td><td><p>If you're not using a custom profile (even the one that uses your name), you can choose how your message will send.</p><p></p><p>If you use a User token, the message is sent <em>from</em> you, and responses will come to you.</p><p></p><p>If you use a Bot token, the message is sent <em>as</em> you, and responses will not come to you (unless you tag yourself in the message.) <a href="../sending-messages/how-to-send-a-message-with-threadly/message-settings#token-type">Learn more</a>.</p></td></tr><tr><td><p>Channels</p><p>(With <a href="profiles">Profiles</a>)</p></td><td>true</td><td>false</td><td>Threadly allows you to <a href="profiles">customize the profile photo</a> and name of the message when it is sent to your channel. This is popular if you're sending a message as, for example, the "Support Team." As a result of this, Threadly requires the Bot Token.<br><br>Note: The Profile option that matches your name will still send as a Bot, and a user will be able to identify it was sent via Threadly.</td></tr><tr><td>Direct Message</td><td>false</td><td>true</td><td>In order to ensure smooth and 1:1 communication, Threadly sends messages to another user <em>from</em> you. This means the receiving user will be unable to identify that it was sent through the app, and responses will come directly to you.</td></tr></tbody></table>