How Threadly Sends Your Messages
Last updated
Last updated
Depending on your destination, Threadly might leverage your Bot Token or your User Token to deliver the message. Learn more about the breakdown below.
Channels
(Without )
If you're not using a custom profile (even the one that uses your name), you can choose how your message will send.
If you use a User token, the message is sent from you, and responses will come to you.
If you use a Bot token, the message is sent as you, and responses will not come to you (unless you tag yourself in the message.) .
Channels
(With )
Threadly allows you to and name of the message when it is sent to your channel. This is popular if you're sending a message as, for example, the "Support Team." As a result of this, Threadly requires the Bot Token. Note: The Profile option that matches your name will still send as a Bot, and a user will be able to identify it was sent via Threadly.
Direct Message
In order to ensure smooth and 1:1 communication, Threadly sends messages to another user from you. This means the receiving user will be unable to identify that it was sent through the app, and responses will come directly to you.