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Introduction to Analytics

Track message opens, CTA clicks, form responses, and reactions for every Threadly broadcast. See aggregate counts on Free or per-user breakdowns on Premium.

Every message you send through Threadly is automatically tracked. The Analytics section gives you visibility into how your audience is engaging — so you can measure the impact of your communications and improve over time.

What Threadly tracks

Metric
Description
Free
Premium

Sends

Number of channels the message was delivered to

Opens / Impressions

Number of times the message was viewed

Count only

Per user

CTA Clicks

Clicks on buttons embedded in the message

Count only

Per user

Form Responses

Submissions from embedded forms

Count only

Per user

Reactions

Slack emoji reactions on the message

Count only

Per user

Acknowledgements

Manual confirmations from recipients

Count only

Per user

On the Free plan, analytics show aggregate totals only — you can see how many people clicked, but not who.

On Premium, analytics show individual user-level data — see exactly which users opened, clicked, or responded to each message.

Where to find analytics

Open the Threadly Home tab in Slack and go to the Logs section. Click on any sent message to view its engagement data.

For messages sent via a Workflow, run-level analytics are available from the Workflows tab.

Tracking in detail

Real-time click alerts (Premium)

Enable real-time notifications to receive a Slack DM the moment someone clicks a CTA in your message. Configure this in Settings → Notifications. See Setting Up Real-Time Click Notifications.

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