> For the complete documentation index, see [llms.txt](https://threadly.gitbook.io/threadly/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://threadly.gitbook.io/threadly/workflows/introduction-to-workflows.md).

# Introduction to Workflows

Threadly Workflows automate Slack messaging based on triggers and actions. Welcome new members, send recurring updates, respond to form submissions, and more — all running automatically in the backgro

### What Are Workflows?

Workflows let you automate Slack communications based on triggers and actions. Think of them as "if this happens, then do that" automations that run in the background, saving you time and ensuring consistent communication.

![A workflow: one trigger, then steps that run in order](https://1884112744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUolgIxuzQ3OCxgqEYVKM%2Fuploads%2FyYR0bwschWUp97aP4kq9%2Fthreadly-workflows.svg?alt=media)

**Example use cases:**

* Automatically welcome new team members when they join a channel
* Send weekly reminders to specific channels every Monday at 9am
* Trigger a message when someone submits a form
* Add people to Segments based on their actions
* Kick off a message when a HubSpot workflow, a Zap, or your own backend says so
* Send data to external tools like Zapier when events occur

***

### How Workflows Work

Every workflow has two core components:

1. **A Trigger** — The event that starts the workflow (e.g., "when someone joins #general")
2. **Actions (Steps)** — What happens when the trigger fires (e.g., "send them a welcome DM")

Workflows can have multiple actions that execute in sequence, including delays between steps.

***

### Accessing Workflows

Open Threadly in Slack and, on the Home tab under **Workflows & Segments**, click **Workflows**. Here you can:

* View all workflows you've created
* See every workflow in your workspace, with its trigger, status and creator
* Filter by status (Active or Inactive)
* Filter by trigger type
* Filter by owner (All Workflows or My Workflows)
* Create new workflows

{% hint style="info" %}
Workflows require a Pro plan. Only a workflow's creator, or a Threadly admin, can edit it.
{% endhint %}

***

### Quick Start

Ready to create your first workflow? Head to [Creating Your First Workflow](/threadly/workflows/creating-your-first-workflow.md) to get started.

Want to understand all your trigger options first? Check out [Workflow Triggers](/threadly/workflows/workflow-triggers.md).

Need a flow that waits for people to answer and branches on what they say? See [Journeys](/threadly/workflows/journeys.md).