Threadly
Install Threadly
  • Welcome to the Threadly Help Center
  • Getting Started
    • How to Install Threadly
    • Accessing Threadly in Slack
    • Updating Your App Permissions
    • Adding Threadly to Your Channels
  • Actions
    • Introduction to Actions
    • Setting Up Real-Time Click Notifications
    • Website CTAs
      • How to Create a Website Action
    • Form CTAs
      • Overview
      • How to Create a Form
      • Setting Up Form Webhooks
      • Creating Anonymous Forms
      • How to Unpublish Your Form CTA
  • Groups
    • Overview
    • Seting Up the Channel Grouping Assistant
    • Introduction to Static Groups
      • Create a Static Group
    • Introduction to Dynamic Conversation Groups
      • Create a Dynamic Group
      • Dynamic Group Filters
  • Sending Messages
    • How to Send a Message with Threadly
      • Leveraging Message Variables
      • Changing the Message Format
    • Utilizing the Threadly Shortcut
    • /SendMessage Slash Command
    • How to Create a Template
  • Profiles
    • Overview
    • Create a Profile
    • How to Add Profile Images in Threadly
    • How Threadly Prevents Impersonation
  • Integrations
    • HubSpot
    • Attio
  • Workflows
    • Introduction to Workflows
      • How to Create a Workflow
      • Workflow Triggers and Definitions
      • Workflow Actions and Definitions
  • Analytics
    • Introduction to Analytics
    • How Threadly Tracks Reactions
    • How Threadly Tracks CTA Clicks
  • FAQs
  • How Threadly Sends Your Messages
  • Admin
    • How Threadly Charges for Active Users
    • How to Access Your Threadly Invoices/Billing Info
    • How to Add a User to Threadly
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On this page
  • 1. Create a Form Action
  • 2. Creating a Form Element
  • 3. Form Customizations and Settings
  • 4. Publishing Your Form
  1. Actions
  2. Form CTAs

How to Create a Form

PreviousOverviewNextSetting Up Form Webhooks

Last updated 4 months ago

1. Create a Form Action

  1. Navigate to the Threadly app in Slack.

  2. Under ⚙️ Customization, click “Manage Actions”

  3. Select “Create Form Action”

2. Creating a Form Element

Once you’re on the Form screen, click “Add Form Element.” Form elements are the fields or inputs that you show to your users.

There are 6 elements you can choose from. One is for displaying purposes (i.e. an intro), one is empty space (for styling), and the other four are inputs for your users to fill in.

All fields can be set to optional. In these cases, it is up to the user to complete that field, or not. The four inputs are:

  • Input: Displays a one-line input text field

  • Multiline Input: Displays a multiline input text field

  • Radio Buttons: Displays a list of options for a user to choose from

  • Datepicker: Displays a date field for a user to select a date from

Once you select an element type, you can now fill in the label and the internal name for the field. The label is the public-facing text shown to the user, while the internal name is used for API and data purposes. For example:

What is your favorite color is a label; while the internal name can be color.

Repeating this process as many times as needed. As you add each element, your form will begin to take shape.

3. Form Customizations and Settings

There are five settings that are configurable to you.

  1. Form Name: Customize the form name for internal use.

  2. Save Form Data to Profile: Save the form responses to the user’s profile, for future filtering and use in Threadly.

  3. Webhook Endpoint: Send your form’s responses to an endpoint, in real-time. The endpoint must be able to accept POST requests. Threadly only tries once, and does not retain webhook logs.

  4. Anonymous Submissions: Store the user’s responses completely anonymously. Each user will be assigned an anonymous ID, and the user’s true identity will not be shown to the form owner, workspace admin, or Threadly admin.

  5. Limit to specific users: Restrict completing this form to specific, preset users.

4. Publishing Your Form

Once you’re all ready, hit the Publish button at the top of the page. And that’s it!

Forms cannot be deactivated once they’ve been sent in a message, however, you can always edit the form fields and settings.