> For the complete documentation index, see [llms.txt](https://threadly.gitbook.io/threadly/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://threadly.gitbook.io/threadly/analytics/using-logs-and-analytics.md).

# Using Logs & Analytics

Logs & Analytics shows every message sent through Threadly, with delivery status and engagement per channel. Learn to find a message and read its Message Performance report.

**Logs & Analytics** shows every message sent through Threadly: what was sent, where it went, and how it performed. On the Home tab, under **Analytics**, click **View Analytics**.

## Finding a message

Pick a **Sent date** to see that day's messages. The header summarizes the day, for example *12 total · 9 sent · 2 scheduled · 1 workflows*. Each row shows the message's name, when it was sent (or is scheduled for) and who created it. Click **View** to open it.

## The Message Performance report

**Summary**

* **Sent by** and **Time**
* **Delivery**: the percentage and count of destinations reached, for example *95% (19/20)*
* **Conversations**: how many channels or DMs it went to
* **Clicks · Reactions · Replies** across all destinations
* **Form Submissions**, if a form was attached. Click **View Forms** to see them.

**Channel details**

Each destination is listed with its own clicks, reactions and replies. Failed destinations are marked ❌ with the reason:

| Reason                 | What to do                                                                                   |
| ---------------------- | -------------------------------------------------------------------------------------------- |
| **Bot not in channel** | [Add Threadly to the channel](/threadly/getting-started/adding-threadly-to-your-channels.md) |
| **Channel not found**  | The channel was archived or deleted, or Threadly can't see it                                |
| **Slack API error**    | Slack rejected the post. The error is shown.                                                 |

Expand a channel or click **View Advanced Analytics** for a breakdown of **🖱️ Button Clicks**, **👍 Reactions** and **💬 Thread Responses**, with a link to each reply. On **Pro**, you also see who did what. Long lists are split into pages.

**Actions**

Use the **Choose an action** menu to **Refresh logs**, **View message** exactly as sent, or **Clone message** to start a new draft with the same content.

{% hint style="info" %}
Metrics can take a moment to appear after sending. If you see *Metrics are still being prepared*, click **Refresh logs** after a minute.
{% endhint %}

## Privacy

You can open the details of messages you sent. For anyone else's, you'll need to **Request Access**. See [Message Privacy Settings](/threadly/sending-messages/message-privacy.md).

## Workflow messages

Messages sent by a [workflow](/threadly/workflows/introduction-to-workflows.md) appear here like any other message. To see each run, including skipped runs, open the workflow and click **View Logs**.