> For the complete documentation index, see [llms.txt](https://threadly.gitbook.io/threadly/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://threadly.gitbook.io/threadly/admin-and-billing/how-threadly-charges-for-active-users.md).

# How Threadly Charges for Seats

Threadly Pro is billed per seat. Admins assign seats to the people who send messages. Recipients, clickers and analytics viewers are always free.

Threadly Pro is billed **per seat, per month**. A seat gives one person access to all Pro features. Your admins decide who has a seat, so your bill is predictable. You're billed for the seats you've assigned, with a minimum of one.

Learn more about [Pro here](/threadly/admin-and-billing/understanding-threadlys-premium-plan.md).

## Who needs a seat?

<table><thead><tr><th>Person</th><th data-type="checkbox">Needs a seat</th></tr></thead><tbody><tr><td>Sends messages, schedules messages, or builds workflows, Segments and forms</td><td>true</td></tr><tr><td>Receives messages, clicks buttons, fills out forms or leaves reactions</td><td>false</td></tr><tr><td>Only opens Threadly to view analytics or settings</td><td>false</td></tr></tbody></table>

People without a seat on a Pro workspace can still send basic broadcasts. When they open a Pro feature, they see **Pro Seat Required** and can click **Request Seat** to ask an admin.

## How seat changes are billed

* **Adding a seat** is billed right away, prorated for the rest of the billing period.
* **Removing a seat** takes away that person's access immediately, but the billing change applies at the **end of the billing cycle**.

## FAQ

<details>

<summary>What's the minimum?</summary>

Pro always includes at least one seat.

</details>

<details>

<summary>How do I know how many seats I need?</summary>

When you upgrade, Threadly estimates your seats based on how many people sent messages in the last 30 days. You can adjust them any time in **Settings → Manage Pro Seats**.

</details>

<details>

<summary>I used to be billed for "active users". What changed?</summary>

Pro is now billed for the seats your admins assign, rather than being calculated from activity each month. This gives you control over exactly who has Pro and what you pay. Questions about your bill? Email <support@trythreadly.com>.

</details>